Frequently Asked Questions

1. Cool!   but... is there anything here for me?
2. How do I know if I have a problem?
3. How do I find a solution for my problem?
4. Do I need to create an account in order to make a purchase?
5. How do I use my Gift Certificate?
6. Why buy a registry tweak wizard instead of editing the registry myself?
7. I don't understand anything about computers
8. How do I pay you if I don't have a PayPal account?
9. I don't want to create a PayPal account. Do I have to pay you with PayPal?
10. I forgot my PayPal password so how can I pay you?
11. I paid for this item. Where do I download it? I couldn't find a download link in the confirmation email.
12. I forgot where I saved my downloaded program. Can I download it again?

No computer retains its original condition (as shipped by the manufacturer) and it's quite easy to unknowingly mess something up, so most computers have problems. See FAQ #1 for examples of what those problems might be.