Frequently Asked Questions

1. Cool!   but... is there anything here for me?
2. How do I know if I have a problem?
3. How do I find a solution for my problem?
4. Do I need to create an account in order to make a purchase?
5. How do I use my Gift Certificate?
6. Why buy a registry tweak wizard instead of editing the registry myself?
7. I don't understand anything about computers
8. How do I pay you if I don't have a PayPal account?
9. I don't want to create a PayPal account. Do I have to pay you with PayPal?
10. I forgot my PayPal password so how can I pay you?
11. I paid for this item. Where do I download it? I couldn't find a download link in the confirmation email.
12. I forgot where I saved my downloaded program. Can I download it again?

Yes. You can re-download the product you purchased, without having to re-purchase it, up to 12 times for 365 days (whichever expires first). Here is how:

1. Click Sign In or Register (at the top-left of the page) and sign in to your account.
2. Click My Account (at the top of the page). You will now see a list of your previous orders.
3. Click the 'view' button next to your order. You will now see the shiny green Download button.